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ECR Technical Services Ltd. is a privately owned and operated company that provides excellent heating, ventilation, air conditioning, and electrical services in southeastern New Brunswick.
After 25 years in the field, we founded the company in 2009 and expanded into three different service options in 2012. Our business started with one employee and has since grown into a team of over 35 members.
Plus, we make financing easy for our customers thanks to our partnership with Financeit.
ABOUT US
Our Values
Customer Focused
Our top priority is always our customers. We strive to understand and meet their unique needs and expectations, providing personalized solutions and exceptional service. By placing customers at the heart of everything we do, we aim to build long-lasting relationships based on trust and satisfaction.
Quality Workmanship
We are committed to delivering the highest standard of workmanship in every project we undertake. Our skilled professionals use the best materials and techniques to ensure that our work is durable, efficient, and aesthetically pleasing. We take pride in our attention to detail and dedication to excellence.
Integrity
We conduct our business with the utmost integrity, maintaining strong ethical standards in all our interactions. This means being transparent, fair, and consistent in our actions, decisions, and communications. Our commitment to integrity fosters trust and respect with our customers, partners, and team members.
Honesty
Honesty is a cornerstone of our values. We believe in open and truthful communication with our clients and stakeholders. This includes providing accurate information, setting realistic expectations, and being straightforward about what we can deliver. Honesty helps us build credibility and reliability in all our dealings.
Service
We are dedicated to providing outstanding service at every stage of our engagement with clients. From the initial consultation to project completion and beyond, we focus on delivering a seamless and positive experience. Our goal is to exceed customer expectations and provide solutions that add value and convenience to their lives.
Responsible
We take responsibility for our actions and their impact on our customers, employees, community, and the environment. This includes adhering to safety standards, practicing sustainability, and being accountable for the quality and outcomes of our work. Responsibility guides us in making decisions that are beneficial and ethical.
Fast and Flexible
We understand that time is of the essence for our clients. Therefore, we are committed to being fast and flexible in our operations. This means responding promptly to inquiries, adapting to changing circumstances, and delivering projects on time without compromising on quality. Our agility allows us to meet the dynamic needs of our customers efficiently.
These values define who we are and guide us in our mission to provide exceptional service and solutions to our clients. By upholding these principles, we aim to create a positive impact and foster enduring relationships based on trust, quality, and mutual respect.
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